Privacy Policy – Hannah House Marrakech,, At Hannah House Marrakech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, make a booking, or stay with us.
When you make a reservation or contact us, we may collect the following information:
Name and contact details (email, phone number, address)
Payment information (handled securely through our booking partners such as Booking.com, Airbnb, or other platforms)
Identification details required at check-in (passport or ID, as required by Moroccan law)
Preferences related to your stay (room type, special requests, etc.)
- How We Use Your Information
We use your personal data for the following purposes:
To process and confirm your reservations
To provide hospitality services during your stay
To communicate with you regarding your booking or inquiries
To comply with Moroccan legal requirements regarding guest registration
To improve our services and guest experience
- Data Sharing
We do not sell or rent your personal information to third parties.
We may share your details with trusted partners (such as booking platforms or payment providers) only for the purpose of completing your reservation.
We may disclose information if required by Moroccan law or government authorities.
- Data Security
We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. Online payments are processed through secure platforms (e.g., Booking.com, Airbnb, Expedia) and we do not store sensitive payment details on our servers.
- Cookies & Website Usage
If you use our website, cookies may be used to improve navigation and provide a better user experience. You can disable cookies in your browser settings at any time.
- Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (except where Moroccan law requires us to keep it for a period)
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
hannahhousemarrakech@gmail.com
📍 Hannah House, 33 Derb El Ferrane, Riad Laarousse, Médina, Marrakech, Morocco